Frequently Asked Questions

We take the paperwork, deadlines, and follow-up off your plate from contract to close. That means reviewing documents, opening escrow, tracking every contingency, keeping your brokerage file compliant, and keeping everyone in the loop along the way. You stay focused on your clients and your next deal.

We charge per file, so you only pay when you have a deal. MLS Listing Input is $199, Buy and Sell is $450, and Double End is $795. You can see it all on our pricing section.

For pendings, our fee is paid at closing through the title company. MLS Listing Input is invoiced up front.

No. There's no commitment and no minimum number of files. Send us one file or twenty.

You'll have your own dedicated transaction coordinator, so you can build a real working relationship. They learn how you like things done, so you're not re-explaining your preferences on every file. You can meet everyone on our team page.

We cover for each other. Every file, note, and deadline lives in one shared system, so a teammate can pick up right where your transaction coordinator left off. Your clients won't feel a gap.

We're available Monday through Friday, 8 am to 5 pm Mountain Time. We're closed on all federal holidays.

We're based in the Boise area and work remotely, so we're not limited to the Treasure Valley. We work with agents across Idaho, and everything happens by email, phone, and your agent portal, so it works the same wherever you are.

Book a quick intro call. We'll talk through how you like to work, answer your questions, and get you set up so your first file goes smoothly.

Just a signed service agreement to start. If we'll be working in your listings or your signing application, we'll also send over any MLS paperwork needed to give us access.

Fill out our new file form and attach your executed contract. We take it from there.

The same business day. If your file comes in after 3 pm, we may start on it the following business day.

Absolutely! There's no commitment, so send over your next pending to see how it feels to have someone else watching the deadlines.

We don't pick up files midstream. We start every file from the executed contract so the deadlines and the file are set up right from day one.

We review it for accuracy, open escrow, send the executed documents to all parties, and set every deadline in our system. Then we introduce ourselves to your clients by email so they know who we are and what to expect.

Yes. Our standard is email, and you're always cc'd so you see everything we send. If a client would rather hear from us by phone or text, just let us know.

Every contingency and date in your contract goes into our system on day one, from inspection deadlines to financing approval. You and your clients get reminders ahead of each one, so nothing sneaks up on anyone.

You have access to an agent portal where you can see the status of any of your files. You're also cc'd on everything we send your clients.

Yes. We follow up on the appraisal, request loan status updates, and help schedule closing, so you're not the one chasing people down.

Yes. We create and maintain the file in your brokerage's system, review every document, and keep the file complete and audit ready.

Yes, as requested. Tell us the terms and we'll draft it and send it out for signatures.

We can help schedule the inspection once you tell us which inspector you'd like to use.

We don't negotiate things like inspection items, appraisal issues, or closing date changes, and we don't give advice to your clients. That's your expertise, and it's where your time is best spent. We handle the paperwork and the follow-up so you can do more of it.

Solo agents and teams of any size. We love growing alongside the agents we work with.

We're open to working with any brokerage, and we currently work with agents at more than 20.

Yes. We coordinate buyer side, seller side, and double end files, and we offer MLS Listing Input.

Yes! We love working with teams.

Not at all. There's no minimum, and since we charge per file you only pay when you have a closing.

We coordinate transactions across Idaho. We also coordinate new construction files for a home builder in Texas. We're open to working in new locations, so just reach out.

There's no termination fee. We only get paid if you get paid.

Yes, and there's no rush fee. Send it over as soon as it's signed and let us know the timeline.

It's when you represent both the buyer and the seller. We coordinate both sides as one file for $795.

We completely understand! Laura wrote up some answers to the hesitations agents bring up most in On the Fence About Hiring a TC. Or just book an intro and ask us anything.